Why I Don’t Niche (and Think Customer Personas Are a Waste of Time)

16 April 2025

A woman with long red hair and glasses, wearing a light blue shirt, stands in front of a gray background and appears to be shouting.

I don’t niche because my people aren’t confined to a single box. I don’t do personas because my clients aren’t build-a-Karens with bullet points.

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The first time I tried to niche down, I felt like I was being peer-pressured into lopping off my own limbs just to fit inside a box labelled “Easier to Market”.

And the first time I filled out a customer persona worksheet?
I felt like a deranged marketing necromancer trying to summon a dream client from the depths using nothing but Pinterest boards, LinkedIn polls, and a splash of trauma baiting.

“She’s 36. Owns a wax melt side hustle. Cries during voice notes. Has a trauma and a podcast.”

Sure, she sounds lovely. Possibly someone’s dream client (if that’s your thing, who am I to judge?)
But me? Well, I’m all for raising an undead army—but imaginary clients? They’re not going to help fight off the giant spiders in Skyrim, are they?

I had to give her a name. A backstory. A morning routine.

Excuse me?

I don’t even have a morning routine beyond rolling out of bed and mainlining Yorkshire’s finest.
I’ll be damned if I’m inventing a fictional girlboss who has her life more together than I do.

It was like The Sims: Freelance Edition.
Except instead of building a cute tiny house and trapping my Sim in a doorless room (RIP), I was cobbling together a Frankenstein’s monster made of assumptions, marketing clichés, and recycled Facebook group drama.

(She’s still in there, by the way—just her, a houseplant, and the crushing weight of brand strategy.)

And then I was told to build my entire business around her.

Not my skills.
Not my joy.
Not the real people I’ve worked with and adored.

Nope. Glow-Up Gloria™ had her Pinterest vision board and a vague but aggressive sense of ‘empowerment’, and I was expected to shape my entire business to suit her fictional midlife glow-up?

Why Customer Personas Are Overrated (and Possibly Cursed)

Customer persona culture teaches us to:

  • Invent fictional people based on surface-level trends and vibes.
  • Anticipate their pain, shame, and buying triggers.
  • Treat them like Rubik’s cubes with wallets.
  • Build entire offers around imaginary baggage.
  • Predict what they might object to (trick question its usually price)
  • Drip-feed content until they’re too emotionally exhausted to resist.

It’s like writing a love letter to someone you’ve never met… then being confused when the people who actually read it feel a bit ghosted.

Here’s the truth:

I’ve never landed a dream client by guessing their Enneagram type or nailing their trauma in a funnel.
I’ve booked them because they read my site and went:

“Oh shit. This person gets me.”

That doesn’t come from avatars.
It comes from truth.

It comes from being so wildly, unmistakably yourself that your content starts screaming across the internet like a feral bat signal—and the right weirdos howl back.

I’m Not Building Funnels—I’m Broadcasting a Feral Bat Signal

Because weirdos don’t need coaxing. They just need to know you exist.

I’m not here to outwit the algorithm.
I’m not drip-feeding “value” until you break down and book a call.
I’m not battling objections like it’s some marketing Mortal Kombat showdown.

I’m saying the shit I want to say.
I’m designing what lights me up.
And I’m attracting the kind of people who see it and go, “Finally. My people.”

Not because I guessed their Starbucks order.
But because I showed up—real, honest, and just a little bit feral.

TL;DR?

I don’t niche because my people aren’t confined to a single box.
I don’t do personas because my clients aren’t build-a-Glorias with bullet points.
And I’d rather flop dramatically being fully myself than go viral for nailing the brunch preferences of a fictional mum-of-three slowly questioning all her life choices on a mindfulness retreat.

So if you’re tired of reverse-engineering strangers into sales…

🎨 Make something only you could make.
🦊 And trust that the right weirdos will recognise it when they see it.